CURRICULUM VITAE
Stefania Lorgna
Mobile: +39/340/8616838
Born: 19th December 1976, Rivoli (TO), Italy
Female
Employment History
05/2006 – present Orthofix S.r.l., Bussolengo (VR), Italy.
Multinational Orthopaedic Company with headquarters in the USA.
Customer Service Executive
Responsibilities/activities: commercial relationship management of foreign customers.
Sales order processing and stock management. Forward planning for Orthofix branches in: Sweden, Germany, Switzerland, Holland, Australia, UK, Spain, Far-East (Hong-Kong, Japan, China, Korea); support and resolution of customer requests and complaints, liaison with the International Distribution Centre for orders status monitoring and logistics.
02/2004 - 03/2006 TOROC, Torino, Italy,
Organising Committee for the XX Winter Olympic Winter Games - Torino 2006
Venue Transport Manager (Project Manager)
Responsibilities/activities: organisation and development of the travel / transport plans of athletes, journalists and the Olympic family during the period of the Olympic Games. Management of the relationships with the suppliers; collaboration with Turin Airport staff for the development of the Operation plan of the Airport during Olympic Games; definition procedure of access, logistics, transport, credits, accreditation, management and coordination of staff and volunteers; interface with other Department of TOROC.
Matured competences: problem solving, ability to manage a complex plan, autonomy.
02/2004 - 10/2004 Transport & Logistic
Contract and Administration Manager
Responsibilities/activities: control and contracts supervision. Contracts supervision of the major Olympic suppliers (Europcar, Aci, Sagat); management of the relationships with the suppliers.
02/2000 - 10/2003 Johnson Controls S.r.l., Rivoli (TO), Italy.
Multinational company in the automotive field.
02/2003 - 10/2003
Junior Buyer
Responsibilities/activities: assistant to the Senior Buyer and responsible for the management of specific plans. Independent management of trade relationships with Italian and foreign suppliers; working closely with the Senior Buyer for the realisation and management of specific plans (Lancia Thesis, Fiat Stilo, Alpha 147); management negotiations; price lists, orders issue, back office.
Successfully negotiated a cost reduction on travel expenditure of approximately 10% with large airlines; training of the MFGPRO system to colleagues.
09/2000 - 01/2003
Purchasing Assistant
Responsibilities/activities: Assistant to the Senior Buyer with responsibilities for purchasing and management of the more important suppliers. Managed trade relationships with both Italian and foreign suppliers; price list; management of practical technical-administrative issues like Iso/TS16949 certification.
02/2000 - 08/2000
Engineering Assistant
Responsibilities/activities: Assistant to the Engineering Manager and Technical Department. Travel organisation, management of practical issues (back office), operating support to the foreign staff visiting Italy, translations.
05/1999 - 10/1999 Debonair Airways Ltd,
Flight attendant
Luton, Great Britain Airline partner of Lufthansa and Swissair
03/1997 - 04/1999 Tyco Electronics S.P.A., Collegno (TO), Italy.
Customer Service Executive
Multinational company in the field of electronics
EDUCATION & COURSES:
10/1995 – 05/1996: Course for Trade Technician completed in 1996. Dresden, Germany.
04/2001: Course of purchase management with AMMA of Turin, Italy, financed by Johnson Controls.
06/1996: Italian Diploma of Perito Aziendale e Corrispondente in Lingue Estere equivalent to an English “A” level achieved in 1995 ITC “Elio Vittorini” of Grugliasco (TO), Italy, marks 54/60.
LANGUAGE SKILLS
English: Excellent literacy skills – used daily
- English classes with Johnson controls from 2000 to 2003
- 3 months stay in London, Great Britain in 1996
German: Good literacy skills - frequent use.
- German classes with Johnson controls from 2000 to 2001
- 3 months stay in Dresden, Germany in 1996
Spanish: intermediate
- Spanish classes with Colegio de Salamanca, Turin, from 2004 to 2005
IT SKILLS
Good knowledge of Windows NT and Microsoft Office applications (Word, Excel, PowerPoint).
Good knowledge of internet and e-mail applications (Explorer, Netscape, Lotus Notes, Outlook, Microsoft Exchange).
Knowledge of SAP, MFGPRO, MDII, AS400, ORACLE.
ADDITIONAL INFORMATION
Interests: Travel, Reading, Music, Swimming, Riding, Skiing.
Other: Open to worldwide relocation.